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Privacy Policy

Effective Date: October 21, 2025

This Privacy Policy describes how Safe Haven Armor ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from safehavenarmor.com (the "Site") or otherwise interact with us.

1. Information We Collect

We collect information about you in various ways when you use our Site.

A. Information You Provide to Us

This is the Personal Information you voluntarily provide when placing an order, creating an account, or contacting us:

  • Contact Information: Name, email address, shipping address, and phone number.

  • Transaction Information: Details about the products you purchase.

  • Payment Information: Payment card details (processed securely by third-party processors, as detailed below) or other payment methods.

  • Customer Service: Records of your correspondence with our support team.

B. Information Collected Automatically (Cookies & Tracking)

When you access the Site, we automatically collect certain information about your device and browsing activity:

  • Device Information: IP address, web browser type, time zone, and some cookies installed on your device.

  • Usage Data: Information about how you interact with the Site, including the pages you view, the products you search for, and the referring website or marketing channel.

2. How We Use Your Information

We use the information we collect to operate our business and provide you with the services you request. Our primary uses include:

  • Fulfilling Orders: To process your order, fulfill your requests, and manage payments.

  • Communication: To send you order confirmations, tracking information, and respond to your customer service inquiries.

  • Marketing & Advertising: To personalize and improve our advertising and promotional efforts (where you have consented) and to inform you about our products and offers.

  • Site Improvement: To monitor and analyze trends, usage, and activities to improve the functionality and content of the Site.

3. Data Security and Financial Information (GMC Requirement)

We are committed to protecting your Personal Information.

SSL Encryption

When you enter sensitive information (such as credit card numbers) on our forms, we use Secure Sockets Layer (SSL/TLS) technology to ensure the encryption and secure transmission of that information. Your connection will show a padlock icon or "https://" in the address bar, indicating a secure page.

Payment Processing

We do not store your full credit card details on our servers. All credit card payments are handled by PCI-compliant third-party payment processors (such as Shopify Payments, PayPal, etc.). They process your payment securely and are responsible for keeping your data safe.

4. Sharing Your Personal Information

We share your Personal Information with third parties only to help us perform our services and fulfill our contracts with you, as described below.

  • Service Providers: We share information with partners who help us run our business, such as shipping carriers (to deliver your order), payment processors (to handle transactions), and IT and data analytics providers.

  • Marketing Partners: We may share information with marketing and advertising partners (e.g., Google, Facebook) to run targeted advertisements, but only where you have consented or can easily opt out.

  • Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Crucial Statement: We Do Not Sell Your Information

Safe Haven Armor will never sell, rent, or lease your personally identifiable contact information (including your name, address, and email) to any third parties for their independent marketing purposes.

5. Use of Customer Content for Advertising (GMC Requirement)

We respect your privacy regarding your personal images and content.

We will never use any customer images, photos, or personal content (such as testimonials or reviews containing your likeness) for advertising or promotional purposes without obtaining your explicit written consent beforehand.

6. Your Privacy Rights (GDPR, CCPA/CPRA, and State Laws)

Depending on your location, you may have the following rights concerning your Personal Information.

For EU/EEA and UK Residents (GDPR)

If you are a resident of the European Economic Area (EEA) or the UK, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or deleted.

For California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know about the personal information we collect and how it is used and shared.

  • Request deletion of your personal information (subject to certain exceptions).

  • Opt-out of the sale or sharing of your personal information for cross-context behavioral advertising (which we already state we do not do, but we provide the mechanism).

To exercise any of these rights, please contact us using the contact details provided below.

7. Compliance and Governing Law

This policy is governed by the laws of the United States and the State of Delaware.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The current version will always be posted on this page.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to exercise any of your rights, please contact us by e-mail at:

support@safehavenarmor.com

– The Safe Haven Armor Team